Shipping policy
Island Vibez Mobile Audio Apparel
Island Style. Professional Sound.
At Island Vibez Mobile Audio Apparel, we work hard to get your order packed and shipped quickly while maintaining quality service.
Order Processing Time
- Orders are typically processed within 2–5 business days after payment is received.
- Custom apparel, personalized items, and made-to-order products may require 5–10 business days for production before shipping.
- Orders placed on weekends or holidays will begin processing the next business day.
Shipping Methods & Delivery Times
Standard Shipping:
- 5–7 business days (U.S.)
Delivery times may vary due to carrier delays, weather conditions, holidays, or other circumstances outside of our control.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Package size and weight
- Shipping destination
Promotional free shipping offers may apply during special events or sales.
Order Tracking
Once your order ships, a tracking number will be provided via email so you can monitor delivery progress.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Island Vibez Mobile Audio Apparel is not responsible for:
- Incorrect addresses entered at checkout
- Undeliverable packages due to customer error
- Delays caused by carriers
Additional shipping fees may apply for returned or re-shipped packages.
Lost, Damaged, or Stolen Packages
If your order arrives damaged or is lost during transit, please contact us within 7 days of delivery at:
📧 islandvibezmobileaudio@gmail.com
Include:
- Order number
- Photos (if damaged)
- Description of the issue
We will work with the shipping carrier to assist with resolution.
International Shipping
International shipping availability may vary. Customers are responsible for any applicable customs fees, import taxes, or duties.
Contact Us
Island Vibez Mobile Audio Apparel
Owner: Maegan Douglas
📧 islandvibezmobileaudio@gmail.com
Thank you for supporting Island Vibez Mobile Audio Apparel.